Reference

How c778 Handles Your Personal Information

Your account data stays with c778 and is never sold to third parties. This policy explains what we collect, why we collect it, and how you can request changes — covering everything from your JazzCash deposit details to your login history.

No data sold to third partiesJazzCash, Easypaisa, Raast payment data protectedYour account access rights, clearly statedContact us to update or delete your data
c778 How c778 Handles Your Personal Information
HOW WE PROTECT DATA

Security, Retention and Your Rights

We apply SSL encryption across every page of the platform, including the deposit and withdrawal flows for JazzCash, Easypaisa, and Raast. Your account password is stored in hashed form — our team cannot read it, only reset it via the OTP flow sent to your registered mobile number. Data retention follows a set schedule: active account data is held while your account is open; after closure, transactional records are held for the period required by standard financial practice, then deleted. You have the right to ask what data we hold, request a correction, or ask for deletion — subject to any legal obligation that requires us to retain specific records.

SSL Encryption

Every page and every payment flow — JazzCash, Easypaisa, Raast — runs over SSL. Your data in transit is encrypted end to end, not just on the deposit screen.

Password Security

We store passwords in hashed form only. Account recovery goes through an OTP sent to your registered number, so only you can reset access — not our support staff.

Data Retention Schedule

Active account data is kept while your account is open. After you close your account, we retain transactional records for the legally required period and then delete them.

Your Access Rights

You can request a copy of your stored data, ask us to correct inaccurate details, or submit a deletion request. Use Account Settings or contact support directly to start the process.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or remove data linked to your c778 account, our support team can walk you through the process. Requests are handled through the channels below. Have your registered account details ready so we can verify your identity before making any changes.

Live Chat Open the chat widget on any page while logged in. Our team reviews data requests and responds as quickly as the queue allows during active support hours.
Email Support Send your data request to our support email address. Include your registered mobile number and the payment method — JazzCash, Easypaisa, or Raast — linked to your account.
Account Help Section Log in, head to Account Settings, and find the Data and Privacy tab. From there you can download a summary of stored information or raise a deletion request directly.

Common Questions About Your Privacy at c778

Here are the questions we hear most often about how personal data is handled, what rights you have, and how to act on them. If something is not covered here, our support team is the right next step.

We collect your name, mobile number, email address, and the payment method you use — JazzCash, Easypaisa, or Raast. We also log your device type and IP address for account security purposes.

We do not sell your data. We share only what is necessary with payment processors like JazzCash and Easypaisa to complete your transactions, and with service providers who operate under strict data agreements.

Log in, go to Account Settings, and open the Data and Privacy tab to raise a data access request. Alternatively, contact our support team by email with your registered mobile number.

Yes. Submit a deletion request through Account Settings or via support email. Some transactional records may be retained for the legally required period before being permanently removed.

We use cookies to keep your session active and remember lobby preferences. We do not use cookies to build advertising profiles. You can manage cookie settings through your browser at any time.

No. We receive only a transaction confirmation from the payment rail. Your JazzCash or Easypaisa PIN is entered in your wallet app and never passes through our system.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.